CAREER TIMELINE
Professional Journey
Engineering resilient telemetry pipelines and enterprise cloud infrastructure under rigorous financial industry SLAs.
PROVEN ENGINEERING IMPACT
Telemetry & Reliability at Scale
METRIC // 01
400+
Alert Conditions
Automated via Terraform across microservices and cloud workloads.
METRIC // 02
100+
Observability Dashboards
Providing real-time operational telemetry for critical payment systems.
METRIC // 03
50
Alert Policies
Zero-noise, high-precision incident response routing.
METRIC // 04
Multi-Cloud
AWS · GCP
Hybrid infrastructure automation, security, and governance.
METRIC // 05
3+
Production Engineering
Delivering reliability engineering in enterprise financial environments.
Chapter 03 · Career Journey & Track Record
Proven reliability under enterprise scale.
Operatingattheintersectionofbankingpaymentsandcloudinfrastructurerequiresunwaveringprecision.Everytelemetrypipelineandalertconditionprotectsmillionsofdollarsinreal-timetransactions.
Payments Observability & Monitoring
Site Reliability Engineer / DevOps Engineer
FDM Group (Client: ANZ Bank)Melbourne, Australia
2022 — Present
Engineering enterprise observability, telemetry automation, and system reliability for critical transaction-processing and payment systems at ANZ Bank. Championing Observability-as-Code (OaC) using Terraform to manage 400+ alert conditions and 100+ production dashboards.
Core Reliability Architecture & Deliverables
Architected and standardized Observability-as-Code workflows using Terraform and New Relic, eliminating manual configuration drift across production payment pipelines.
Designed and implemented full-stack golden signal dashboards (Latency, Traffic, Errors, Saturation) providing deep visibility into high-volume transactional microservices.
Engineered automated infrastructure agent rollout and telemetry ingestion pipelines across hybrid cloud and on-premise Linux, Unix, and Windows environments.
Consolidated multi-tool monitoring silos (New Relic, Dynatrace, Splunk) into unified alert policies, reducing MTTR (Mean Time to Resolution) and alert fatigue by over 35%.
Collaborated with platform security and infrastructure teams to integrate HashiCorp Vault secrets management into automated CI/CD deployment pipelines.
Developed high-precision NRQL and Splunk queries for proactive anomaly detection, synthetic monitoring, and service level objective (SLO) tracking.
TECHNOLOGY STACK:New RelicTerraformDynatraceSplunkAWSGoogle CloudHashiCorp VaultOpenTelemetryNRQLLinux / UnixDockerGitHub Actions
Chapter 06 · Direct Connection
Let's engineer something extraordinary.
Whetheryouaremodernizingenterpriseobservability,codifyingmulti-cloudinfrastructurewithTerraform,orseekinghigh-impactSREexpertiseforyourplatform,let'sstarttheconversation.