Engineering reliability into every system.
I build reliable, observable and automated cloud systems — turning complex infrastructure into systems engineers can trust.
The architecture of peace of mind.
Operating at the core of enterprise banking.
As an SRE and Observability Engineer within ANZ Bank's Payments Observability team, I design and automate high-availability monitoring pipelines for mission-critical banking workloads handling substantial transaction volumes daily.
My technical domain spans multi-cloud telemetry (AWS & GCP), automated alerting in Terraform, and deep instrumentation with New Relic, Splunk, and Dynatrace. But what sustains high performance in high-stakes environments is the perspective gained outside of work.
Academic Foundations
Formal training in distributed cloud computing and computer science fundamentals.
Master of Information Technology
Cloud Computing · Swinburne University of Technology
- •Specialized in Cloud Infrastructure, Distributed Systems Architecture, and Virtualization.
- •Comprehensive research and practical labs in enterprise network virtualization and container orchestration.
- •Applied cloud security principles, automated provisioning, and data pipeline design.
Bachelor of Engineering
Computer Science & Engineering · SNS College of Technology
- •Core foundation in Data Structures, Algorithms, Operating Systems, Computer Networks, and Database Management.
- •Software engineering fundamentals, object-oriented design, and systems programming.
Precision at every layer of the stack.
Site Reliability Engineering
Engineering systemic resilience into critical payments workloads through proactive SLO/SLI definitions, error budget governance, synthetic monitoring, and automated incident triage.
Core Engineering Capabilities
Stack & Tooling
Proven reliability under enterprise scale.
Site Reliability Engineer / DevOps Engineer
Engineering enterprise observability, telemetry automation, and system reliability for critical transaction-processing and payment systems at ANZ Bank. Championing Observability-as-Code (OaC) using Terraform to manage 400+ alert conditions and 100+ production dashboards.
Core Reliability Architecture & Deliverables
Engineered for extreme reliability.
Observability as Code (OaC)
Enterprise-scale Terraform-driven automation for managing 400+ alert conditions and 100+ production dashboards with zero drift.
// Declarative SRE Alert Policy
resource "newrelic_alert_policy" "payments_golden_signals" {
name = "Production Critical - High MTTR Alert"
incident_preference = "PER_CONDITION_AND_TARGET"
}
// Automated NRQL Threshold
resource "newrelic_nrql_alert_condition" "p99_latency" {
policy_id = newrelic_alert_policy.payments_golden_signals.id
critical { threshold = 500 /* ms */ }
}
Payments Reliability & Golden Signals Telemetry
End-to-end distributed tracing, golden signal telemetry, and proactive anomaly detection for mission-critical payment processing pipelines.
// Declarative SRE Alert Policy
resource "newrelic_alert_policy" "payments_golden_signals" {
name = "Production Critical - High MTTR Alert"
incident_preference = "PER_CONDITION_AND_TARGET"
}
// Automated NRQL Threshold
resource "newrelic_nrql_alert_condition" "p99_latency" {
policy_id = newrelic_alert_policy.payments_golden_signals.id
critical { threshold = 500 /* ms */ }
}
Enterprise Hybrid Infrastructure Monitoring & Telemetry Fleet
Automated infrastructure telemetry and agent lifecycle deployment across enterprise Linux, Unix, and Windows server environments.
// Declarative SRE Alert Policy
resource "newrelic_alert_policy" "payments_golden_signals" {
name = "Production Critical - High MTTR Alert"
incident_preference = "PER_CONDITION_AND_TARGET"
}
// Automated NRQL Threshold
resource "newrelic_nrql_alert_condition" "p99_latency" {
policy_id = newrelic_alert_policy.payments_golden_signals.id
critical { threshold = 500 /* ms */ }
}
Formally verified milestones.
Google Cloud Professional Data Engineer
BigQuery & Data Warehousing·Dataflow (Apache Beam) Pipelines·Cloud Pub/Sub & Real-Time Streaming·Cloud Storage & Bigtable·Data Architecture & Optimization
Google Cloud Professional Cloud DevOps Engineer
Site Reliability Engineering (SRE)·Continuous Delivery & Pipelines·GCP Cloud Architecture·Cloud Monitoring & Logging·Incident Management
HashiCorp Certified: Terraform Associate
Infrastructure as Code (IaC)·Terraform Modules & State Management·HCL Syntax & Providers·Automated Provisioning
HashiCorp Certified: Vault Associate
Secrets Management·Dynamic Secrets & Encryption as a Service·Access Control & Policies·Token Management
New Relic Reliability Engineer Professional
Service Level Objectives (SLOs)·Golden Signals Monitoring·High-Precision Alerting·NRQL Query Tuning
New Relic Full Stack Observability Practitioner
APM Instrumentation·Infrastructure Monitoring·Distributed Tracing·Synthetic Probes